Cookie Policy

This Cookie Policy explains what Cookies are and how Syncopate uses them. You should read this policy so you can understand what type of cookies we use, or the information we collect using Cookies and how that information is used.

What Are Cookies

Cookies are small text files stored on your computer or mobile device when you visit websites. They are widely used to remember your preferences, either for a single visit (session cookie) or for multiple repeat visits (persistent cookie). Cookies remember things like your login status, items in a shopping cart, and other recognized information.

How We Use Cookies

Syncopate uses the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:

• Logging in to your account
• Maintaining your session state
• Remembering items in your cart
• Securing the application

Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your preferences and settings
• Providing personalized content
• Enabling live chat support
• Social media feature integration

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Pages visited and time spent on pages
• Conversion events and funnels
• Error occurrences
• Traffic sources and referring URLs

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

• Google Analytics: For traffic analysis and performance monitoring
• Stripe: For payment processing and fraud prevention
• Email services: For delivery and open tracking of transactional emails

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

• Browser settings: Most web browsers allow you to control cookies through their settings
• Cookie consent banner: You can update your preferences when first visiting the site
• Opt-out tools: Use tools like the Digital Advertising Alliance or Your Online Choices

Specific Cookie List

Here are the specific cookies we use:

Cookie Name	Purpose	Duration
sessionid	User authentication and session management	Session
csrftoken	Cross-site request forgery protection	1 year
preferences	User interface preferences	1 year
_ga	Google Analytics tracking	2 years
_gid	Google Analytics session tracking	24 hours

Impact of Disabling Cookies

If you choose to disable cookies, some parts of Syncopate may not function properly:

• You may not be able to log in to your account
• Your preferences may not be saved
• Some interactive features may be unavailable
• Personalized content may not display correctly

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Cookie Policy, please contact us at:
Syncopate
support@syncopateme.com